Cognizant as a Thai Speaking CSR – Senior Process Executive in Muntinlupa City!
Company: Cognizant
Job Number: 00060329281
Location: Muntinlupa City, NC-Vector3, Philippines
Employment Type: Full-time
Travel Required: No
Work Model: Hybrid
Date Published: August 27, 2024
About Cognizant
Cognizant (Nasdaq-100: CTSH) is a leading global professional services company dedicated to helping organizations modernize technology, reimagine processes, and transform experiences. With a global workforce of over 345,000 associates, we strive to stay ahead in a rapidly evolving world by fostering innovation and inclusivity in our workplace.
Our Commitment to Diversity and Inclusion
At Cognizant, we pride ourselves on being an equal opportunity employer that values diversity and champions equity. We are committed to creating a work environment where everyone feels heard, accepted, and valued. We do not discriminate based on race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Role Overview
We are looking for a Senior Process Executive with proficiency in Thai to join our team. This role involves providing top-notch customer support and technical troubleshooting, leveraging your language skills and technical expertise.
Key Responsibilities
- Customer Support: Deliver exceptional support to users, demonstrating empathy and understanding.
- Translation: Accurately translate Thai to English and vice versa.
- Technical Troubleshooting: Resolve issues related to personal devices (computers, smartphones, tablets), online streaming, transactions, applications, software, and hardware. Willingness to undergo training as needed.
- Knowledge Application: Learn, retain, and apply extensive product, procedure, policy, and system information.
- Interpersonal Skills: Exhibit strong interpersonal skills and provide empathetic support to users.
Qualifications
- Language Skills: Proficiency in Thai (both written and verbal) and experience translating between Thai and English.
- Education: Completed at least 2 years of college education without any back subjects or completed 72 units.
- Technical Skills: Tech-savvy with the ability to troubleshoot various devices and software. Willing to be trained on new technologies.
- Soft Skills: Ability to learn and apply new information effectively and exhibit excellent interpersonal skills.
Why Join Cognizant?
- Supportive Community: Join a high-caliber team that values support and collaboration.
- Innovative Environment: Work in a culture that encourages innovation and career development.
- Global Presence: Contribute to a global leader in professional services and engage in transformative projects.
Application Process
- Interviews: Candidates may be required to attend interviews in person or via video conference. You might need to present a current state or government-issued ID during each interview.
- Disclaimer: Compensation details are accurate as of the posting date and may be subject to change.
Additional Information
For more information about Cognizant and our career opportunities, please visit our Wikipedia page.
Apply Now to become part of a forward-thinking company that values innovation, inclusivity, and professional growth!
Contact Information:
For any inquiries related to the job posting, please contact [Insert Contact Information].
Apply Today and embark on a rewarding career with Cognizant!