Labcorp Hiring Quality Reviewer
About Labcorp
Labcorp is dedicated to fostering a diverse and inclusive workplace. We value teamwork, integrity, and a commitment to quality. Our mission is to deliver exceptional service to our clients while promoting a culture of continuous improvement and professional development.
Position: Quality Reviewer
Organization: Labcorp
Location: Bangalore
Experience: 0 – 1 year
Salary: ₹25,000 – ₹35,000 per month
Qualifications:
- B.Pharm
- M.Pharm
- B.Sc
- M.Sc
Key Responsibilities:
| Category | Description |
|---|---|
| SOP Compliance | Follow applicable departmental Standard Operating Procedures (SOPs) and Work Instructions. |
| Quality Check | Perform quality checks (QC) of tasks for the identified team. Provide timely feedback to associates and managers. |
| Trend Analysis | Assist the QC lead in preparing QC trend analysis reports. Update and maintain the escalation tracker. |
| Process Improvement | Identify process steps/gaps leading to quality errors. Suggest steps to improve quality compliance. Support in preparing Corrective and Preventive Actions (CAPA) for QC observations. |
| Consistency & Compliance | Ensure consistency in compliance with standard procedures among team members. Monitor and resolve customer complaints, issues, and concerns. |
| Continuous Improvement | Support a culture of continuous improvement and quality. Participate in process improvement initiatives and collaborate with team members. |
| Service Understanding | Understand services related to different clusters and client-specific requests. Manage and resolve changes, issues, and concerns of varied complexity. Work independently with some guidance for complex work. |
How to Apply:
Apply through Labcorp’s career portal.