Urgent Hiring for international chat and mail- medical operations
Position Name: International Chat and Email Medical Operations Support
Company Name: IntouchCX
Department: Medical Operations
Qualification: Nursing, counseling, or related medical field
Experience: 2+ years in medical chronologies and analyzing medical records
Job Location: Global, Office-based
E-Mail: bontha.mary@intouchcx.com
About IntouchCX:
IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With 20+ years of experience and 18,000+ team members, we deliver remarkable customer experiences for innovative brands worldwide. Recognized by Forbes and Statista Inc. for diversity and as a top employer, we continue to excel in our field.
Position: International Chat and Email Medical Operations Support (Immediate Joiner)
Roles and Responsibilities:
| Task | Description |
|---|---|
| Medical Analysis | Analyze past and current medical treatment for injured individuals. |
| Draft Medical Chronologies | Create comprehensive medical chronologies detailing treatment dates and relevant information. |
| Ensure Accuracy | Verify the accuracy and completeness of medical summaries. |
| Research Medical Abbreviations | Decode and replace medical abbreviations with their unabbreviated forms. |
| Quality Assurance | Conduct QA checks to maintain document accuracy and precision. |
Eligibility Criteria:
| Requirement | Description |
|---|---|
| Experience | 2+ years in nursing, counseling, or related medical field. |
| Medical Chronology Expertise | Proficient in preparing medical chronologies and analyzing medical records. |
| Attention to Detail | Meticulous in information analysis and presentation. |
| Writing and Grammar Skills | Strong writing and grammar skills. |
| Work Ethic | Efficient and committed to meeting deadlines. |
| Feedback and Improvement | Open to feedback and continuous improvement. |
| Personal Injury Law Understanding | Basic understanding of how medical information applies to personal injury law. |
| Customer Service Understanding | Basic understanding of customer service principles. |
| Flexibility | Willing to work 24/7 shifts, including nights and rotations. |
How to Apply:
Contact B. Pinky Mary Kamal at 8247010581 or via email at bontha.mary@intouchcx.com.