Position Name:
Process Associate – Claims
Organization:
Genpact
Location:
Lucknow, India
Qualification:
Any Graduate (non-technical degrees preferred)
Experience:
0 Years / Freshers
Salary:
₹25,000 – ₹35,000 / month
About Genpact
Genpact is a global leader in digital transformation, delivering services in business process management, data analytics, and AI-driven solutions. With over 125,000 employees across more than 30 countries, Genpact serves leading enterprises, including many Fortune Global 500 companies. Their focus is on fostering operational excellence and innovation, ensuring business outcomes that last.
Job Role: Process Associate – Claims
As a Process Associate in the Claims division at Genpact, you will be responsible for data entry, claim validation, and fraud detection. This role requires attention to detail and an understanding of healthcare policies, making it ideal for freshers seeking experience in business operations.
Key Responsibilities
1. Data Entry
- Enter personal, provider, invoice, and procedure details into the system.
2. Validation
- Ensure accurate pre-authorization by verifying information entered by the indexer.
3. Duplicate Claims Detection
- Identify and act on duplicate claims.
4. Policy Message Interpretation
- Investigate policy-related messages to ensure compliance.
5. Referral Process
- Refer cases to departments like HCS, TMT, and Triage after claim adjudication.
6. Fraud Detection
- Investigate potential fraud cases, contract compliance, and overcharges.
7. Collaboration
- Coordinate with the calling team to handle member/provider alerts efficiently.
Qualifications
Minimum Requirements:
- Any graduate (except technical degrees).
- Freshers welcome to apply.
Preferred Qualifications:
- Basic understanding of healthcare and medical terminologies.
- Strong attention to detail.
- Excellent investigative and problem-solving skills.
Why Join Genpact?
- Inclusive Work Environment: Genpact promotes diversity, equity, and inclusivity in the workplace.
- No Charges for Job Applications: Genpact has a transparent hiring process with no charges for job applications.
- Career Growth: Opportunity to learn and grow in a global professional services firm.
How to Apply
Interested candidates can apply by visiting the Genpact careers page or send their resumes to the provided application portal.
Benefits of Working with Genpact
- Competitive salary package.
- Global exposure and collaboration with leading companies.
- Access to the latest in digital operations and industry knowledge.