Organization:
Genpact
Location:
Hyderabad, India
Date and Venue of Walk-in Interview:
- Date: 24th August
- Time: 10:00 AM – 3:00 PM
- Venue: Donyi Polo Celestials, House No. 79, Maa Durga Bhawan, Tripura Rd, Jaya Nagar, Khanapara, Guwahati, Assam 781028
Job Details:
| Position | Voice Roles (English & Hindi) |
|---|---|
| Experience Required | 0-5+ Years |
| Qualification | Any Graduate |
| Number of Openings | 1 |
| Job Location | Hyderabad |
Job Responsibilities:
- Customer Service: Address and resolve customer queries promptly.
- Data Collection: Assist in data collection for account recovery.
- Process Understanding: Maintain deep knowledge of client processes and policies.
- Issue Handling: Reproduce customer issues and escalate when necessary.
- Critical Thinking: Apply analytical skills to resolve customer concerns.
Minimum Qualifications:
- Education: Graduate in any discipline (excluding Law).
- Experience: Open to freshers; candidates with up to 5 years of voice process experience.
- English Proficiency: Strong written and verbal English skills with a neutral accent.
- Availability: Flexible schedule, including weekends.
Preferred Qualifications:
- Probing Skills: Effective analytical and probing skills.
- Flexibility: Willingness to work various shifts.
Required Documents for Walk-in:
- 3 Copies of Updated Resume
- 3 Passport Size Photographs
- Original Aadhar Card + 2 Copies
Why Join Genpact?
- Professional Growth: Opportunities for learning and career development.
- Innovative Environment: Work in a company driving digital transformation.
- Global Presence: Be part of a global leader in professional services.
