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Genpact Walk-In Drive for Freshers & Experienced Candidates for Any Graduate

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Genpact Walk-In Drive for Freshers & Experienced Candidates for Any Graduate

Company: Genpact

Date Posted: June 6, 2024

Event: Mega Walk-In Drive

Date & Time: 8th June 2024, 11:30 AM – 1:00 PM

Location: Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049

Openings: 01

Job Role: Customer Service (Non-voice)

Job Location: Hyderabad

Experience: 00-04+ Years

Qualifications: Any Graduate

Job Description:
Genpact, a global professional services firm, is hosting a walk-in drive for freshers and experienced candidates. We are looking for individuals with a strong work ethic, who can thrive in a fast-paced, dynamic environment.

Key Responsibilities:

  • Provide resolution to maintain quality standards.
  • Review content and resolve issues based on guidelines.
  • Recognize trends and patterns, raising issues timely.
  • Provide insights to improve user support.
  • Maintain a thorough understanding of processes and policies.

Required Skills:

SkillRequirement
Languages KnownHindi + English
ShiftReady to work in any shift (24*7)
Work EnvironmentOffice only
Work EthicStrong, team-oriented
Problem-SolvingAnalytical skills with customer-centric approach
CommunicationEffective probing and understanding skills

Qualifications:

  • Minimum: Graduate (Any Discipline)
  • Freshers are eligible (fluency in Hindi and English is mandatory)
  • Preferred: Previous customer service experience (chat/email/voice)

Documents to Bring:

  • 3 copies of updated resume
  • 3 passport size photographs
  • Original Aadhar card
  • 2 copies of Aadhar card

Join Genpact and be part of our mission to deliver digital transformation for clients.


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