Genpact Walk-In Drive for Freshers & Experienced Candidates for Any Graduate
Company: Genpact
Date Posted: June 6, 2024
Event: Mega Walk-In Drive
Date & Time: 8th June 2024, 11:30 AM – 1:00 PM
Location: Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049
Openings: 01
Job Role: Customer Service (Non-voice)
Job Location: Hyderabad
Experience: 00-04+ Years
Qualifications: Any Graduate
Job Description:
Genpact, a global professional services firm, is hosting a walk-in drive for freshers and experienced candidates. We are looking for individuals with a strong work ethic, who can thrive in a fast-paced, dynamic environment.
Key Responsibilities:
- Provide resolution to maintain quality standards.
- Review content and resolve issues based on guidelines.
- Recognize trends and patterns, raising issues timely.
- Provide insights to improve user support.
- Maintain a thorough understanding of processes and policies.
Required Skills:
Skill | Requirement |
---|---|
Languages Known | Hindi + English |
Shift | Ready to work in any shift (24*7) |
Work Environment | Office only |
Work Ethic | Strong, team-oriented |
Problem-Solving | Analytical skills with customer-centric approach |
Communication | Effective probing and understanding skills |
Qualifications:
- Minimum: Graduate (Any Discipline)
- Freshers are eligible (fluency in Hindi and English is mandatory)
- Preferred: Previous customer service experience (chat/email/voice)
Documents to Bring:
- 3 copies of updated resume
- 3 passport size photographs
- Original Aadhar card
- 2 copies of Aadhar card
Join Genpact and be part of our mission to deliver digital transformation for clients.